Client Background
Belvista Properties is a prominent property management firm overseeing a diverse portfolio of 29 assets, including commercial buildings with government tenants, high-profile businesses, and shopping centers featuring major national brands as anchor tenants. As the portfolio grew, the demand for reliable, efficient HVAC services became increasingly critical.
Challenge
Westcool was introduced to Belvista Properties through the recommendation of their mechanical consultant, who had heard of Westcool’s capabilities and believed the company would be a perfect fit for their expanding portfolio. Belvista’s existing contractor, although reliable, was too small to manage the growing volume of work required to support their diverse portfolio. The company needed a partner who could not only provide fast, reliable service but also handle the complexities of larger, high-profile assets.
Solution
Upon joining the Belvista Properties team, Westcool immediately proved itself as a capable and reliable service provider. We were able to handle the influx of work efficiently, delivering fast and responsive HVAC services that met the high demands of Belvista’s assets. One of the key advantages we brought to the table was our ability to manage both routine maintenance and capital expenditure (CapEx) replacement works, making us a comprehensive one-stop-shop for all HVAC needs.
We began managing HVAC services across Belvista’s entire portfolio, which includes high-profile commercial buildings and shopping centers, with anchor tenants from some of the country’s largest national brands. Over the years, we have continuously tailored and refined our preventative maintenance program to minimize downtime for vital HVAC plant and ensure the systems operate at peak efficiency, reducing costly breakdowns and improving the longevity of the equipment.
Results
Westcool’s reliable and efficient service has contributed to the smooth operation of Belvista’s extensive property portfolio. By implementing a targeted preventative maintenance program, we’ve been able to significantly reduce HVAC downtime across their properties, ensuring that essential systems continue to function without interruption.
Our comprehensive service offering, including CapEx replacement works, has made Westcool an invaluable partner for Belvista Properties. We have successfully managed HVAC needs for a variety of complex buildings, including government offices and high-profile commercial spaces, with a focus on minimizing disruptions for tenants and maintaining high levels of service continuity.
Conclusion
Westcool’s partnership with Belvista Properties has proven to be a successful and long-lasting collaboration. Our ability to provide reliable, fast service and offer CapEx replacement solutions has made us a trusted one-stop shop for all HVAC needs. By continually refining our preventative maintenance program, we’ve helped Belvista Properties maintain the operational efficiency of their portfolio, reduce costs, and minimize downtime. We look forward to continuing our support for their growing portfolio and ensuring the optimal performance of their HVAC systems for years to come.
